SMS Text Messaging Opt-In Policy

This SMS Text Messaging Opt-In Policy explains how Capstone Metals (“we,” “us,” or “our”) obtains your consent to send text messages to your mobile phone, what messages you may receive, how to opt out, and what fees may apply. This policy is part of our Privacy Policy and Terms & Conditions, which are available at the links below.

There are two ways you authorize us to send you text messages:

• Text-to-join (keyword opt-in): You text our number — (800) 200-9553 — from your own phone. Your first inbound message is your consent for us to text you back. You can text any word or phrase; we will reply and may continue the conversation by text.

• Web form opt-in: You fill out a form on capstonemetals.com (for example, the Wealth Protection Guide request, a quote request, or a consultation request) and check the box that says you agree to receive SMS messages. The checkbox is required — the form will not submit without it. Your phone number and your checked consent are recorded with your request.

In both cases, consent is given before we send you any text. We do not send marketing text messages to anyone who has not opted in.

Every form on capstonemetals.com that collects a phone number includes a required checkbox with the following language (or substantially similar wording):

• “By checking this box, I agree to receive SMS text messages from Capstone Metals at the phone number I provided. I understand that message and data rates may apply, that I can reply STOP to opt out at any time, and that the Privacy Policy and Terms & Conditions are available at capstonemetals.com/privacy-policy and capstonemetals.com/terms-and-conditions.”

The checkbox is not pre-checked. The customer must actively check it. If the checkbox is left unchecked, the form cannot be submitted.

After you opt in, we may send text messages that include:

• Responses to your questions or requests

• Confirmations that we received your guide, quote, or consultation request

• Scheduling and appointment reminders

• Follow-up from a specialist about your inquiry

• Transaction-related messages about an order you have placed

We do not send promotional or marketing blasts to your phone without your opt-in. Message frequency varies depending on your conversation — typically 1 to 5 messages per inquiry. You will not receive more than a reasonable number of texts related to your request.

You can opt out of SMS messages at any time by any of these methods:

• Reply STOP to any text message we send you

• Reply UNSUBSCRIBE to any text message we send you

• Reply OPT OUT to any text message we send you

• Tell us on a phone call to stop texting you

• Email us at info@capstonemetals.com asking to stop text messages

When you opt out, we will stop sending non-transactional text messages promptly. We may still send transactional messages required to complete a transaction you have already begun (for example, shipping confirmation for an order in progress).

• Reply HELP at any time for information about the program, including how to opt out and how to contact us.

• Reply STOP to opt out of all future messages.

• Reply INFO for a link to this policy and our Privacy Policy.

Standard message and data rates may apply to any text messages you receive from us, depending on your wireless carrier and your mobile plan. Capstone Metals does not charge you for text messages, but your carrier may. Check with your carrier if you have questions about your plan.

We send SMS messages through major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, Sprint, US Cellular, and their respective MVNO partners. Message delivery is not guaranteed on all carriers or in all coverage areas.

When you opt in to SMS, we collect and store:

• Your mobile phone number

• The date and time of your opt-in

• The method of opt-in (text-to-join or web form)

• The content of your text messages (for customer service and records)

• Opt-out requests and the date they were processed

We do not sell or share your mobile number with third parties for marketing purposes. See our Privacy Policy for full details on how we handle your information.

We may update this SMS Opt-In Policy from time to time. If we make material changes, we will post the updated policy on this page and update the effective date. Your continued use of SMS after a change constitutes acceptance of the updated terms.

If you have questions about this SMS Opt-In Policy, contact us at (800) 200-9553 or info@capstonemetals.com.